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July 9, 2008

Voice your credit card complaints

Posted: 12:56 PM ET

If you’ve ever had your interest rate jacked up on your credit card, it’s your turn to gripe. Here's how to make your complaints count.

gerri.willis

1) Get the facts
The Federal Reserve is proposing some changes to the way credit card companies operate. And you have the opportunity to make a comment on these changes.

2) Know the changes
Here are some of the proposals:
Banks wouldn’t be able to hit you with a higher interest rate on debt you already owe;
Banks would have to apply at least a portion of payments toward higher-interest rate debt; Eliminates two-cycle billing; consumers would get a reasonable amount of time to make payments.

3) Know where to go
You have until August 4th to submit your public comment. Go to federalreserve.gov and click on “consumer information” at the top of the page. Then click on “Proposed Rules for Credit Cards and Overdraft Services” and scroll to the bottom of the page. Look for Regulation AA and click on submit a comment.

For more of Gerri's Top Tips, watch CNN at 10:15 am Eastern Time.

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Filed under: Finance • Living • Willis


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CNN's team of experts share their top tips to help you become a wise consumer. We know you're busy, and that's why our tips are quick and effective. From health to personal finance, we'll arm you with the information you need to make smart choices.

Contributors
Clark Howard is HLN's money expert, hosting his own show on weekends.
Judy Fortin
Gerri Willis is CNN's Personal Finance Editor, hosting Open House and appearing regularly on American Morning.
Gerri Willis
Ali Velshi is CNN's Chief Business Correspondent, hosting Your $$$$$ and appearing regularly on American Morning.
Ali Velshi
Dr. Sanjay Gupta is CNN's Chief Medical Correspondent and host of House Call.
Sanjay Gupta
Elizabeth Cohen offers up medical advice in her weekly Empowered Patient report.
Elizabeth Cohen
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